 |
Frontier Call Manager can let you know when you have received a Voice Mail message via pager, e-mail or the phone that you specify.
Note: You can only select one of these methods at a time. If you choose a new Notify Me option, this will override all other notification methods previous– chosen -- including the SMS text message you may have chosen to receive on your cell phone each time a Voice Mail messages is left in your Frontier Call Manager Voice Mail Mailbox.
If you inadvertently delete the text message associated with the SMS Text message sent to your cell phone, you can retype the following info in the e-mail message field:
Voice Mail from %C on %m/%d/%y @ %I:%M %p.
The e-mail address field should contain your cell phone e-mail address.
| Wireless Carrier Lookup |
Maximum Length |
Phone's Email Address |
 |
125 Characters |
phone#@vmobl.com |
 |
110 Characters |
phone#@mmode.com |
 |
160 Characters |
phone#@cingularme.com |
 |
160 Characters |
phone#@vtext.com |
 |
140 Characters |
phone#@myboostmobile.com |
 |
140 Characters |
Tracfone uses several carriers, CLICK HERE to identify the carrier, then use that carriers link |
 |
140 Characters |
phone#@messaging.nextel.com |
 |
160 Characters |
phone#@messaging.sprintpcs.com |
 |
140 Characters |
phone#@tmomail.net |
 |
100 Characters |
phone#@mmode.com
(same as AT&T/cingular TDMA) |
 |
100 Characters |
phone#@mmode.com
(same as AT&T/cingular TDMA) |
 |
140 Characters |
phone#@message.alltel.com |
 |
185 Characters |
phone#@qwestmp.com |
 |
185 Characters |
phone#@mymetropcs.com |
 |
143 Characters |
N/A |
 |
140 Characters |
phone#@txt.bellmobility.ca |
 |
140 Characters |
phone#@msg.telus.com |
 |
125 Characters |
phone#@pcs.rogers.com |
 |
155 Characters |
phone#@fido.ca |
To set up your Voice Mail notification:
- Access the Frontier Call Manager Dashboard on your computer and, under Voice Mail on the Dashboard Navigation panel, click Notify Me. The Notify Me window will appear.
- Click the drop-down menu in the Notification for field to select the call category that you want to be notified of (None, Urgent Voice Mail, or All Voice Mail). Select None to disable notification.
- Click the drop-down menu in the Notification Type field to select the medium in which you would like to be notified (Pager, Voice Call or E-mail).
- If you select Pager:
- In the Pager Number field, enter the phone number for a numeric pager, in the appropriate format, using numerals (0 – 9), symbols (# or *), spaces, parenthesis, or commas. (Example: 1-800-555-5555, 1762, (972) 354-5555).
- In the Pager Message field, enter text information that you want to be sent to a numeric or e-mail pager. (Examples: the Voice Mail access phone number or a code you have devised.)
- If you select E-mail:
- In the E-mail Address field, enter a valid E-mail address (Example: mybestfriend@frontiernet.net.)
- In the E-mail Message field, enter any text information that you want to be sent with the message. (Example: Important Voice Mail. Check immediately.)
- If you select Voice Call:
- Enter the Phone Number to which you want the Voice Mail notification to be sent, in the appropriate format, using numerals (0 – 9), symbols (# or *), spaces, parenthesis, or commas. Example: 1-800-555-5555, 1762, (972) 354-5555).
- Click Save.
- The Voice Mail Notify Me window will appear with the following message at the top: Voice Mail Pager Notification Successfully Updated.
Note: Remember that different mobile devices support different types of alerts:
- Basic numeric pages accept only keypad phone digits (1-0, * and #).
- Some cell phones support voice streaming.
- Some cell phone models can receive text-only e-mails.
- E-mail pagers accept text-only e-mail messages.
What You Receive with Voice Mail Notification
Pager - You receive whatever information you entered in the Pager Message field when you set up this Notify Me option. This might be your Frontier Call Manager number, or a personal code that you have devised.
Voice Call - The system will ring the phone that you specified in the Phone Number field when you set up this Notify Me option. When you answer the phone call, you will hear a welcome announcement, followed by a request for your Voice Mail account password. Enter your password and listen to the normal Voice Mail menu options. If the voice message is marked as Urgent, the first voice message you receive will be the urgent one.
When someone leaves a Frontier Call Manager Voice Mail message, the Frontier Call Manager system will immediately dial your Notify Me Voice Call destination. The system will try to reach you three times, at five-minute intervals, if you don't answer. If you take the call, but you don't enter the password at the prompt, the system will react as though you never answered the call and will continue trying to reach you. If you have Caller ID, your Frontier Call Manager number/name is displayed as the caller.
E-Mail –You will receive a message in the following format:
- Subject: Voice Mail from <calling party>
- Body: the text you entered when you set this Notify Me option (Example: Important Voice Mail. Check immediately.)
- Calling party = name, if known, and telephone number
- Date = date message was left
- Time = time message was left
NOTE: If you leave the body text field empty when you set up this Notify Me option, you will get: <calling party> called you on <date> at <time> as the body of the e-mail message.
|
|