Voice Mail messages remain in the New Messages box until moved to saved or deleted and in Saved Messages until deleted. Your Voice Mail messages will not automatically be deleted. You must do this yourself.
Listening to a Voice Mail message does not cause it to be saved or deleted.

To save Voice Mail Messages:

1. Access the Frontier Call Manager Dashboard on your computer and, under Voice Mail on the Dashboard Navigation panel, click New Messages.
2. Your New Message Mailbox will appear. Find the message you want to save.
3. Click to check the Select box to the right of the entry.
4. Repeat for as many messages as you want to save.

Click Move to Saved Messages at the bottom of the Mailbox window. The messages will be removed from the New Messages Mailbox If you click Saved Messages under Voice Mail on the Dashboard Navigation panel, the Saved Messages Mailbox will appear and you should see the message there.

Voice Mail Options

You can customize your Frontier Call Manager Voice Mail so that it is presented to you the way you like it. You can

• Specify how you want to prioritize your messages.
• Have your messages forwarded to an e-mail address.

Sorting Your Messages

You can prioritize your messages any way you like. You can listen to your newest messages first, listen to urgent messages first, or listen to unheard messages first.

To listen to your newest messages first:

1. Access the Frontier Call Manager Dashboard on your computer and, under Voice Mail on the Dashboard Navigation panel, click Options. The Options window will appear.
2. Click to check the box to the right of Listen New Messages First.
3. Click Submit. You will hear your newest Voice Mail messages prior to any others.
   

To listen to priority messages first:

1. Access the Frontier Call Manager Dashboard on your computer and, under Voice Mail on the Dashboard Navigation panel, click Options. The Options window will appear.
2. Click to check the box to the right of Listen Priority Messages First.
3. Click Submit. You will now hear your Voice Mail messages tagged as "urgent" before to any others.

To listen to unheard messages first:

1. Access the Frontier Call Manager Dashboard on your computer and, under Voice Mail on the Dashboard Navigation panel, click Options. The Options window will appear.
2. Click to check the box to the right of Listen Unheard Messages First.
3. Click Submit. You will hear your unheard Voice Mail messages prior to any others