Your Call Log lists all yousr incoming calls, outgoing and missed calls, each labeled with a direction icon. It records a wealth of information about each call, which is presented in an efficient grid.

Direction - Indicates whether the call:

• Was Incoming ( IN)
• Was Outgoing ( OUT
• Went directly to Voice Mail (Voice Mail) (You can click Voice Mail New Messages in the Dashboard Navigation panel to see if the caller left a message)

• Was Missed ( MISSED). (The call was not answered. If the Voice Mail icon is displayed, click Voice Mail New Messages in the Dashboard Navigation panel to see if the caller left a message. )
• Was aborted by the calling party before it was answered or sent to Voice Mail (, Caller Hung Up)

Date/Time – This field shows the date and time of the call. Unless you specify otherwise, the Call Log is sorted by Date/Time, with the latest entries listed first. The date and time that the call began is displayed in the format: MM/DD/Year HH:MM:SS.

Phone Number - If the caller has not blocked caller ID (and caller ID is provided), then the phone number will be displayed. You can click on the phone number to return the call.

Name: This field identifies the caller to the extent possible with the following information:

• Caller’s Name -– If the caller has not blocked the caller ID function, his or her name will appear in the Call Log.
• Private/Anonymous -- If the caller blocks the Caller ID function, the word “Private” will be displayed.
• Unavailable -- If a second call is coming in while the Frontier Call Manager Dashboard user is on an active call and the user does not have the Call Waiting feature, it will appear as Unavailable. Without Call Waiting, the second call will go directly to Voice Mail.

Length -- The duration of the call is displayed in minutes and seconds, in the format MM:SS.

Functions -- Adds the caller to your Personal Directory or updates an existing entry with the caller's number when you click the Options icon.

Select -- Allows you to select entries to be deleted from the Call Log.

To access the Call Log:

1. Access the Frontier Call Manager Dashboard on your computer and, under Call Management on the Dashboard Navigation panel, click Call Logs. The Call Logs window will appear.